Sending log data to Support
Gareth Batten
Last Update 4 years ago
In some rare instances, our support team may ask you to send them the logs from your browser. Please follow the steps below to send us the logs.
Chrome
1. Open the main Chrome menu by clicking the 3 dots in the top right-hand corner
2. Select 'More Tools' then 'Developer Tools'
3. In the tools pane, select 'Console'
4. Now navigate to your digital delegate venue or to the page where you were having a problem.
The console should fill up with a lot of text like this:
5. Right click on any of the log statements and select 'Save As'. Save the file and email it to the support technician.
