Ticket troubleshooting
Gareth Batten
Last Update 3 months ago
Like an in person event, some areas of an event may not be accessible unless you have a ticket.
The ticket link will look something like this: https://eventname.digitaldelegate.online?ticket=abcsDhsjwiasdJ1
The link acts as your ticket, but you can also use the code which is made up of a series of letters like this: abcsDhsjwiasdJ1
If you have a ticket, but can't see the rooms you need, you can apply a ticket by clicking the the link you were emailed by the event organiser, or by adding /tickets to the URL in your browser and pasting the ticket code.
Once you have applied the ticket you may need to refresh or reload the event site.
Events with a ticket will require you to log in using a Google account or by creating an account on the site.